Everyone is welcome at PACC. We are committed to providing equal access for all to ensure that everyone can fully participate in and enjoy the arts.

Companion Card

Companion card holders are entitled to a ticket at a concession rate (if applicable) and carers entrance is free. A companion card must be presented at the time of booking or upon collection of tickets.

Seating requests

Patrons requiring wheelchair access or with mobility concerns are encouraged to contact the PACC Box Office at the time of booking their seats, as accessible seating requests cannot be secured online.

To book accessible seating, email or call the Box Office on (02) 4993 4266.


We encourage patrons with mobility concerns to book seating in the stalls, as the tiered section requires navigating a staircase. Both sides of the auditorium are fitted with railings to assist patrons moving up and down the stairs.

Venue access

Entrances to the venue are accessible by ramps, and elevator lifts are available within the building. Accessible toilets are located on both floors of the venue. The stage is also equipped with a wheelchair lift.


Seventy car spaces (including four accessible spaces) are available and the car park is well lit at night. The entrance is via Cumberland Street and parking is free of charge.

Assisted listening systems

The auditorium is equipped with an induction hearing loop compatible with T-switch hearing aids.


Where possible, all signage in the venue includes Braille to assist patrons who have sight impairments. 


We welcome guide dogs, hearing dogs and assistance dogs.